Bad Chocolate.

From the NY Times (full article):

Heavily Hyped Cell Phone Won’t Make You a Chocoholic
By DAVID POGUE
Published: August 24, 2006

Chocolate, under the proper circumstances, can be a deeply satisfying treat for the senses. It can also be a sticky mess.

Unfortunately, the heavily hyped Chocolate music player/cellphone (made by LG, offered by Verizon Wireless) resembles the latter more than the former.

and

Whenever I review a product this badly designed, I just stare at the ceiling and try to imagine how it could possibly have gotten out the door. Haven’t successes like the iPod and the Treo taught the marketers anything about making things work simply and well? It’s stunning that nobody in a position of power at LG or Verizon actually tried this thing, tried pressing those infernal passive-aggressive buttons, and realized that the Chocolate is a usability disaster.

As it stands, people might buy this phone because it looks cool. But it’s safe to say that not many of them will become Chocoholics.

The most interesting part deals with the product semantics. It’s designed to look like an iPod, but doesn’t function like one at all, totally ignoring the user’s mental model of the wheel.

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